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The Rights and Duties of Health Care Workers – Health and Democracy Chapter 10


ILO manual on Right to Strike

Grievance rules for the public sector

Wiser Seminar 1 September 2014: The Broken Thread – Primary Health Care, Social Justice and the Dignity of the Health Worker

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Tonight Mark Heywood from SECTION27 speaks at a public WISER seminar on the missing link in realising the right to health: The Health Care Worker. RHAP and its rural partners have demonstrated in various policy submissions (on NHI, PHC) and publications that priority interventions will not achieve intended outcomes of equity and improved health without a central focus on HR4RH. As Heywood calls for in his paper, the National HRH Strategy needs to be funded. In its entirety. Including NDoH HRH Plan – Chapter 8 – Rural Health. Read Heywood’s excellent piece and comment on-line on the Wiser website.

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Rural Health Organisations Launch the Rural Health Partners Network

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Declaration Rural Health Partners Network – Rural Health – Key to a Healthy Nation

On the 19th and 20th of June 2014, the following rural health organisations came together at the Sunnyside Hotel in Parktown, Johannesburg, to discuss principles and actions aimed at strengthening the existing network to achieve maximum impact for rural health:

  • Rural Doctors Association of Southern Africa
  • Rural Rehab South Africa
  • Professional Association of Clinical Associates South Africa
  • Rural Health Advocacy Project
  • Wits Rural Health Club (health science students)
  • UKZN Rural Club (health science students)
  • Wits Centre for Rural Health
  • UKZN Centre for Rural Health
  • UCT: Primary Health Care Directorate
  • Africa Health Placements
  • The Ukwanda Centre for Rural Health (Ukwnda was unable to attend the meeting but expressed its commitment to the network)

At this historical meeting the following emerged:

Acknowledging the shared mandate across the organizations to advance access to rural health care, and the existing informal collaboration over many years, the network partners committed to strengthening their collaboration to progressively realize the right to rural health care. This commitment is informed by the following uniting principles:

–        A passion for rural health care;

–        A commitment to improving access to health care for rural communities;

–        A belief in equitable health care for all;

–        An unwavering belief in Primary Health Care as the underpinning philosophy of our individual and joint work as network partners, with functional referral systems to higher levels of care

–        A patient-centred ethos in all our work;

–        The need for a policy and systemic focus in advocating for lasting improvements in access to health care

These unifying foundational elements of the Rural Health Partners Network, are supported by the following shared goals:

–        Improved health care for rural patients;

–        Sufficient human resources for rural health care;

–        Accessibility to – and equitable distribution of – rural health care services;

–        Making rural health care attractive by motivating for retention of health care professionals – and promoting improvement of their working conditions;

–        Addressing the difficulties faced by those practitioners working in the rural health care system

These goals can only be achieved by multi-disciplinary health care teams that work together as equal members in a team. Different roles were also identified, with the Centres for Rural Health and UCT: PHC Directorate leading on research and transformation of health education, the membership-based HCP association growing local membership and providing an on-going voice from the rural coalface, students to exercise their legitimate voice on the changes they want to see in health training and health care delivery, and RHAP playing an overall coordinating role in the network.

The Rural Health Partners Network is an aligned network, as opposed to an informal network or formal Alliance. Network partners agreed to the following:

–        Partners will adhere to the key principles stated in this declaration;

–        Partners will work strategically together without necessarily forming a formal alliance with a memorandum of incorporation

–        Partners will maintain their individual identity while being part of the network;

–        The networks aims to establish strong relations with rural patient representative organisations and other rural-health aligned organisations, which may join the network or become friends of the network (see below);

–        Partners will identify themselves as members of the network and there will be regular communication across the network;

–        Partners will participate in an annual network meeting where joint goals and activities are planned;

–        Partners will endeavor to strengthen the network by sharing, consulting and supporting network efforts and will show loyalty and support for each other’s campaigns and issues and, where strategic and viable, will have a joint voice on agreed issues

Join the Rural Health Partner Network

This is an open network and we invite other not-for-profit and pro-rural health civil society organisations to join. By doing so, you agree to adhere to the above principles and network focus, and agree to direct your individual and network activities at improving people’s access to rural health care. We note the absence of other health care worker categories, such as rural pharmacists, rural nurses and rural community health workers and call upon these essential health cadres to join the network through any of the membership organisations. The network does not provide funding support to individual network members.

Become a Friend of the Rural Health Partner Network

Become a friend of the Rural Health Partner Network by supporting our call for improved access to health care for all rural people and by working with the network in specific campaigns and around specific areas of joint interest.

To sign up as network partner or network friend, and for any other queries, contact Marije Versteeg-Mojanaga at marije@rhap.org.za

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The Voice Project – Health Care Provider Poster

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The next step in RHAP’s The Voice Project is the piloting of workshops on the basis of our draft manual “A HEALTHCARE PROVIDER’S GUIDE TO REPORTING HEALTHCARE CHALLENGES: PRINCIPLES, TOOLS & STRATEGIES”. Download the The Voice Project – HCP Poster here. So far we provided workshops in KZN, EC, at the Rural Health Conference, at the SA HIV Clinicians Conference and several talks to student groups. The manual will be ready this year and we hope to raise sufficient funds to roll out the initiative across provinces next year. Our partners in this initiative include MSF, the SA HIV Clinicians Society, RuDASA and SECTION27. Contact Dr Prinitha Pillay for more information Prinitha@rhap.org.za

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The Voice Project

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The Voice Project Logo White

The Voice Project is a project that RHAP has developed in partnership with RuDASA, RuReSA, PACASA, MSF, The HIV Clinicians Society and S27. It aims to educate and capacitate health care workers from all levels of the public health system and all cadres within on how to identify, problem solve and report health system challenges. The overall goal of The Voice Project is to increase the active engagement of HCWs in addressing health system challenges in a strategic and effective manner and to contribute to a strengthened, equitable health system for all South Africans. By doing so The Voice Project aspires to develop and grow a culture of HCW “change agents”, i.e. health care workers who are willing to challenge the status quo and speak out about health system failures; problem solve challenges; advance patient-centred solutions; and serve as leaders and influencers to colleagues.

A Voice Manual  was developed which informs several activities such as workshops, presentations, public debates and curriculum reform. After a small pilot phase in 2014, where the training material presented at a number of workshops and presentations was well received by the participants, this project is now being implemented on a small scale in 2015 to document effectiveness and to inform its full-roll out from 2016 onwards.

Read more: Resuscutating an ethical climate in the health system_SAMJApril2015

 

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Free State protest for community health workers

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Bloemfontein recently came to a standstill as community health workers (CHW) and the Treatment Action Campaign (TAC) marched to the magistrate’s court in support of 118 health workers arrested in July last year. Read the full story by Palesa Butler, guest author for Health-e News.

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Resuscitating an ethical climate in the health system: The role of healthcare workers

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By Dr Prinitha Pillay. Abstract: South Africa boasts a proud tradition of healthcare professionals speaking out against injustice in line with the medical doctrine of beneficence (to do good) and maleficence (do no harm). There are many who play a part in making the health system better, including the state, managers, patients and healthcare workers (HCWs). This article looks at the role of HCWs beyond providing medical care to individual patients. HCWs often face a lack of resources enabling them to adequately provide care and treatment and respond to life threatening emergencies. As a result, they are forced to make difficult decisions when it comes to allocating those scarce resources. These decisions are not purely fiscal in nature, but also ethical. Deciding who to bump off a theatre list because there is no linen is a choice most HCWs did not imagine they would ever have to make. In order to circumvent a sense of hopelessness, HCWs need to empower and motivate themselves (and others) with knowledge of how to make things better.

Full article: Resuscutating an ethical climate in the health system_SAMJApril2015

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Global Health Action Special Issue on Transforming Nursing in South Africa

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Calling for South African Psychologists to Engage. Associate. Liberate

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In this article, psychologist Garret Barnwell calls upon South African psychologists to become more engaged in advocating for social justice and to respond to the challenges faced by the majority of people living in South Africa. “We, as psychologists, can either choose to be complicit in the maintenance of structural disparities or contribute to the transformation of the system” . Read the full article here.

Garret Barnwell is a community service clinical psychologist at Chris Hani Baragwanath Academic Hospital. He has worked nationally and internationally in health and humanitarian assistance. He is the secretary of PsySSA’s Division of Psychology in Public Service, a co-opted board member of Doctors without Borders in Southern Africa and a committee member of the Rural Mental Health Campaign. Garret can be found on twitter @gcbarnwell.

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RHAP Student Advocacy Training at Stellenbosch Faculty of Medical and Health Sciences

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“This was really insightful & interesting. Perfect time and stuff we haven’t learnt before. Very necessary!!!”

“A very eye opening session that made me realise how we as students shouldn’t think we can’t do anything” (Students feedback).

“Very motivating and empowering. Thank you!”

From 15 to 19 August 2016, RHAP provided a week-long advocacy workshops to over 250 4th year medicine students at Stellenbosch University (SU), as part of SU’s “Doctors as Change Agents” Module, as well as a session with lecturers. The training was provided by RHAP’s Samantha and Mafoko, with inspiring guest lectures by former TAC leader Vuyiseka Dubula on civil society/HCW activism, SECTION27’s Sasha Stevenson on the role of HCWs in working with the Office of Health Standards Compliance and ECHCAC, and RuRESA’s Kate Sherry, on her experiences as a occupational therapist advocate, and the health access rights of people with disabilities. Feedback from the post-workshop questionnaires emphasises the need and value of advocacy training as part of the curriculum. Viva health care worker activism Viva! Viva young leadership Viva!

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Human rights, access to care and health activism. RHAP Presentation at Health Inequities Conference.

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At the International Conference on Health Inequities and the Social Determinants of Health hosted by Wits School of Public Health and SAMA on 22-23 February 2017, Marije Versteeg-Mojanaga presented on inequities in rural health care at times of budget constraints; explaining why our priority-setting process if flawed; why cutting now is costing us later and why the notion of “unavailable resources” to meet the health needs of the most vulnerable members in society (deprived rural households; people with mental illnesses; farm workers and so on) can be contested as its all a matter of priority-setting. RHAP Presentation Health Inequities Conference SoPH

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Cutting Human Resources for Health – Who Pays?

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This report shows both the gravity and the complexity of the HRH crisis for rural communities in South Africa. While many of the challenges described affect health services at all levels and in urban and peri-urban areas as well, it is clear that rural South Africans are uniquely vulnerable to the effects of staffing cuts, and disproportionately affected by them. In this report we argue that poor access to healthcare for impoverished communities plays a critical role in the vicious cycle of illness and poverty. Disability has also been shown to play a rapidly increasing role in the (ill) health of our citizens, and it is imperative that health services are staffed and equipped to address this. Based on these arguments, we have developed recommendations for HRH which take account of both fiscal constraints and human rights imperatives.

1. Prioritise posts in rural PHC services District HRH planning should take account of rural communities’ lack of service choice and the heavy burden of transport costs to reach facilities.

Research should be conducted to quantify the costs transferred to the community by cutting remote services (including outreach), including both direct (transport) costs, and the indirect costs of failing to access services. These calculations should be used to inform distribution of resources between facilities and subdistricts. HRH decision-making should also take account of the specific challenges in recruiting and retaining staff in rural areas, and seek to protect fragile health teams from across-the-board cuts. The increasing returns on investment in longer-term staff should be considered and retention prioritised.

2. Reconsider utilisation-based measures of need The regressive impact of utilisation-based measures of need has been clearly demonstrated, as well as the false assumptions which underpin them.

Such measures should be balanced against known prevalence rates for given conditions (for example the fertility rate to predict need for obstetric services) and against benchmarked utilisation rates in comparable well-functioning facilities. HRH planning should also be informed by the package of services to be provided. The WISN method offers a rational approach to planning for staffing needs, calculating time requirements for tasks against workload and available working hours. Expecting staff to carry a workload disproportionate to the hours available to them can only lead to deteriorating quality of service and ultimately system collapse. Where HRH cuts beyond this point cannot be avoided, the state itself must take public responsibility for the cuts in essential services required, and not simply transfer rationing decisions to remaining staff.

3. Plan for HRH as part of a complex system Healthcare worker posts cannot be planned for in isolation.

Non-clinical support staff, hospital transport, drug supply and decent staff accommodation have all been shown to play critical roles in rural healthcare. Unless HRH is understood as part of a complex system, investments in frontline posts may be wasted. 38 39 For this to happen, HRH decision-making should be devolved as far as possible to facility level, so that detailed insight into local conditions can be brought to bear on post allocation.

4. Include rehabilitation and mental health workers as essential services at PHC level.

The increasing significance of disability as a dimension of South Africa’s burden of disease, with all its health and economic impacts, must be recognised. Multidisciplinary PHC teams should include a full complement of rehabilitation professionals as far as possible. A mid-level rehabilitation worker cadre could offer the most cost-effective and sustainable route to ‘rehabilitation for all’, and could dovetail psychosocial rehabilitation with the needs of people with physical and sensory disabilities – in accordance with both the national Mental Health Strategic Framework, and the Framework and Strategy for Disability and Rehabilitation.

5. Consider the hidden costs

The costs to communities, the economy and ultimately South Africa itself of poorly functioning health services cannot be underestimated. Money is not ‘saved’ when service conditions result in deepening poverty and marginalisation of the sick and disabled. More easily quantifiable, medico-legal costs pose a monumental threat to the health system as a whole, and current cost-cutting measures will certainly drive claims yet higher. Radical approaches are needed to address this situation, and budgeting for healthcare must take account of these direct costs to the service of rendering inadequate care. Instead of the current short-sighted transfer of funds from service provision to medicolegal payouts, health planners need to invest in preventing incidents through ensuring the resources for decent healthcare.

 

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New Strategic Framework: 2017-2021

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After a consultative process that included stakeholder consultations, internal and external evaluations, the RHAP Board has adopted the 5 year strategic framework for the period 2017-2021

Vision: Rural Communities Accessing Equitable and Quality Health Care

Mission: Promoting, Protecting and Realising the Right to Rural Health Care by Connecting Practice, Policy and Partners 

The new strategy speaks to the context of growing budget austerity and resulting HRH pressures. We seek to make visible the impact on services, in particular on rural people’s access to health care in the most deprived parts of our country, mostly former homelands. The great majority of people living here are dependent on the public health system but are often disproportionately affected by the cost-containment measures. This is due to a complex interplay of high levels of poverty, low economies of scale, high HRH vacancies and difficulties attracting health care workers, large distances to facilities with high out of pocket expenditures and high levels of unmet need in turn leading to lower utilisation rates.

In this next phase, we strive to continue our collaborative work with Government, notably Health and Treasury, in seeking solutions that protect and promote access to health care for rural communities, despite the challenges of the current times. We also wish to put more of a spotlight on the good practices out there in the rural areas, driven by passionate health managers and rural health care teams wanting to make a difference despite the odds.

Lastly, we focus on building the advocacy competencies of health care workers and community voice in our work as we believe we can only succeed in our advocacy in partnership with advocacy-competent health care workers and the communities most affected.

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Life Esidimeni MD –‘Doctors Failed to Speak Out’

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http://www.news24.com/SouthAfrica/News/life-esidimeni-md-doctors-failed-to-speak-out-20171018

As the hurt, loss and suffering of #Esidimeni is now open for all to hear and see, we need a serious conversation as a country about healthcare worker rights and duties to speak out. Some did speak out, internally, and were ignored or silenced, others didn’t and inadvertently contributed to the tragedy. Truth is that whenever a HCW speaks out, publicly, he can be sure of a backlash, victimisation, suspension or dismissal. As society we expect the HCW to speak out, in any event, to avoid such tragedies as Life Esidimeni, BUT we also need to provide moral and political support to those that put patients first.

Open letter to Minister Motsoaledi: Please support healthcare workers to speak out

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22 November, Public Debate: Raising Alarm and Being Heard

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Programme: 22Nov HCW Advocacy Debate Programme

Date:  22 November 2017, 1530 for 16:00 – 18:30

Place: University of the Witwatersrand, School of Public Health, Resource Centre

RSVP: For catering purposes RSVP by Monday 20 Nov to Karessa@rhap.org.za

In a context of an ailing health system faced with many challenges, patients and their families need healthcare providers to be the eyes and ears on the ground. To be skilled in advocating for quality health care. To be confident in raising alarm before things go amiss. But if we have learnt one thing from the tragedy of Life Esidimeni, in which 141 lives were lost due to leadership failures and negligence, it is that not all healthcare workers have these skills, or the moral compass, to speak out. Others who do get silenced, ignored or give up after one try. As a nation we have said this never again. But we also know that Life Esidimeni is not an exception and other tragedies have and continue to unfold countrywide as we speak. The questions we therefore ask at this debate are:

  • What have we learnt about healthcare worker advocacy from the tragedy of LifeEsidimeni?
  • What institutional and political change is needed to ensure healthcare workers speak out and are heard and protected?
  • Does society have a role to play in supporting healthcare worker advocacy?
  • Are universities doing enough to produce advocacy competent healthcare workers?

Panellists:

Representative from Treatment Action Campaign

Shelley Wilsnach                    Community service Occupational Therapist

Dr. Mvuyiso Talatala               Psychiatrist, SASOP Representative

Dr. Lesley Robertson              Psychiatrist, SASOP Representative

Tendai Mafuma                       Legal Researcher, SECTION27

Prof. Laetitia Rispel:                Wits School of Public Health

Mark Heywood                        SECTION27

Marije Versteeg-Mojanaga   Rural Health Advocacy Project

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South Africa Today and Beyond: Rural Health and Healthcare Worker Advocacy

SASOP – RHAP STATEMENT ON MENTAL HEALTH ADVOCACY TRAINING 2018

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SASOP-RHAP STATEMENT ON MENTAL HEALTH ADVOCACY TRAINING 2018

The Life Esidimeni tragedy continued to dominate the news throughout 2017. The testimonies of several witnesses in the arbitration hearings, chaired by retired deputy chief-justice Dikgang Moseneke, established how the Gauteng Department of Health continued to dismiss all warnings, despite being engaged by SASOP (South African Society of Psychiatrists), Section 27, SADAG (South African Depression and Anxiety Group) and the SAFMH (South African Federation of Mental Health) in legal action to appoint a curator and subsequently, to obtain an interdict to prevent the move. The arbitration process probed the circumstances and the motivation of decision-makers about the untimely discharge of more than 1700 long-term psychiatric patients to ill-equipped NGO’s. This undoubtedly demonstrated the need for health and mental health care practitioners to raise issues and to take up the responsibility to protect the interests and uphold the human rights of mental health care users. SASOP, a professional association of about 600 public and private psychiatrists, is a member-driven non-profit company, with the core business to promote, maintain and protect the interests of its members, the discipline of Psychiatry, as well as to serve the community. In order to achieve the latter, the SASOP included the following objectives in its activities: to promote and uphold the principles of human rights, dignity and ethics in the practice of Psychiatry; to oppose unfair discrimination in the field of Psychiatry; and to promote the de-stigmatisation of Psychiatry and increase the awareness of mental illness. During 2015 the SASOP has also adopted a programme to review its social contract with society, i.e. with the users of their services, as well as with the public at large. The aim of this programme has been to improve the professionalism with which psychiatrists render services to patients, and also led to the agreement with other stakeholders, such as national and regional advocacy groups, to work towards a national alliance for mental health in South Africa. The Rural Health Action Project (RHAP), a leading health advocacy organization and in particular through the Rural Mental Health Campaign has been such a confirmed partner in this initiative.

The RHAP’s mission is to promote, protect and realise the right to rural health care by connecting practice, policy and practice. The RHAP through its’ Voice project has been instrumental to spearhead the training of health science students and practitioners in advocacy for health, and in how to be effective advocates for patients. The Voice Project was established to serve as a catalyst for long-term systemic change in the selection, education and distribution of HCWs in South Africa. It aims to build a new generation of ethical leadership in health care by inspiring activism and leadership in health science students and HCWs. Through the integration of advocacy into the teaching at universities, HCW workshops, student clubs and grassroots HCW associations, the project will create awareness of the obligation of HCWs to put patients above employers when health rights are violated and provide them with the tools and strategies to use their voices strategically and effectively to advocate for a better health care system. In view of this, the SASOP – through its regional Subgroups, has partnered with the RHAP to arrange several CPD meetings during 2018, offering training workshops in different regions in the country, to ensure that psychiatrists and other mental health care practitioners are well equipped to act effectively as health and mental health advocates. Johannesburg January 2018

For more information, contact:

SASOP President: Dr Bernard Janse Van Rensburg, bernard.sasop@mweb.co.za

RHAP Director: Marije Versteeg-Mojanaga, marije@rhap.org.za

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Press Statement: Urgently Finalise the Minimum Service Level Agreement for the Health Sector

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In June 2011, a joint press statement with several civil society organisations was released about the need to finalise the minimum service level agreement (MSLA). We remain convinced that an MSLA is still relevant and necessary because a large number of people living in South Africa are dependent on the public sector for health services.

PRESS STATEMENT – JUNE 2011

We are a range of organisations who campaign for the right to health, and/or who provide health care services to poor people who depend on the public health sector. We fully support the efforts of the government to improve health care services. We also support unions and their members who are at the front line of health care provision, and who justifiably try and draw attention to the difficult conditions in which most health care workers operate.

However, we want to draw to your attention to our serious concern about the failure over many years to agree on a Minimum Service Level Agreement (MSLA) that would govern the provision of essential health services during industrial action by health and auxiliary workers.

The purpose of a MSLA is to balance the right to strike, in case of a labour dispute, with the right of access to health care services.

An MSLA is necessary because a large number of South Africans are dependent on the public sector for basic services, most notably health care. This is exacerbated in rural areas not only due to higher levels of the population being uninsured, but also due to the lack of available private sector services.

During the past 2 wage negotiation cycles many health facilities were closed due to the deadlocked negotiations and subsequent labour strike. This has had a disastrous effect on many people with emergencies, with not only death and undue suffering caused to individuals, but also with crippling costs to families trying to access private health care. Even patients on chronic medication in many instances became emergency crises due to defaulting on their medication. Furthermore, disruptions of treatment like ARV’s or TB medication has likely increased drug resistance in patients to the medication.

All of these instances are clear violations of the constitutional right to health, as formulated in the Constitution of South Africa. We believe that it is unacceptable to hold the most vulnerable members of our society at ransom when wage negotiations deadlock.

Many hospitals currently operate with less than the minimum required human resources to deliver a quality service, and therefore the MSLA needs to describe the minimum SERVICE that is to be delivered and not to describe a percentage of staff that are to continue to provide services.

We support the constitutional right to fair labour practices of all employees and demand that this right is protected. For health care workers currently defined as ‘essential workers’ this right is infringed without any other mechanism in place once negotiations have deadlocked.

At the end of the strike in 2010, as part of the settlement agreement between the Public Sector Unions and the Department of Public Service Administration a resolution was adopted to address the issue of the MSLA as a matter of urgency and before the end of 2010. As far as we know this has not been done, while the next round of wage negotiations have already commenced, without such an agreement being in place.

We therefore call on the State, the Minimum Service Level Committee as well as Public Sector Unions to urgently engage in the process to establish a Minimum Service Level Agreement.

Given the urgency of the matter, we request a public commitment from all parties to the establishment of the MSLA before the conclusion of wage negotiations, and particularly before any strike action may be considered.

-END-

Signatories and contact details:

Rural Doctors Association of Southern Africa, Dr Karl le Roux, Chairperson, cell: 072 858 9751

Rural Health Advocacy Project, Marije Versteeg, Director, cell: 074 106 3800

Treatment Action Campaign, Vuyiseka Dubula, General Secretary, cell: 082 763 3005

Peoples Health Movement South Africa, Dr Leslie London, PHM SA Committee Member, cell: 079 189 6368

UKZN Centre for Rural Health, Dr Bernhard Gaede, Director, cell: 084 903 3557
Wits Centre for Rural Health, Prof Ian Couper, Director, cell: 082 801 0188
Black Sash, Elroy Paulus, Advocacy Programme Manager, cell: 072 382 8175
HIV Clinicians Society, Dr Francois Venter, President, cell: 083 399 1066
Medicines Sans Frontieres, Lynn Wilkinson, Deputy Head of Mission, MSF South African and Lesotho, cell: 072 509 7947

AIDS Foundation, Debbie Matthew, Chief Executive Officer, landline: 031 277 2700

WE ARE CALLING ON MORE ORGANISATIONS TO ENDORSE THIS CALL, CONTACT MARIJE AT marije@rhap.org.za

 

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